Trust & safety
Backed end-to-end.
Every host is verified. Every guest is screened. Every trip is insured. And a real person is one tap away if anything goes sideways.
## Crew verification
Government ID, vehicle registration, MOT and insurance documents are checked against public records before a car is allowed to list. Crew members complete a short interview before their first booking.
## Guest screening
License validation, identity match, and a soft credit-bureau check on first booking. Crew members see your verification badges, never your documents.
## 24/7 support
A real human in 90 seconds, in eight languages. Roadside assistance is built into every booking and dispatched directly from the app.